Shipping policy

How much is shipping?

Shipping is free for orders over $120. All other orders are charged a flat rate of $14.50

How long does it take to send my product/s?

If items are in stock, they will be dispatched within 2-3 business days and you will be notified by email with a tracking number and transit times.

Orders are shipped via Australia Post.

Candleglow is based in the Southern Downs Queensland, so Queensland orders will usually take 2 -4 business days once dispatched and interstate orders will usually take 3-6 business days once dispatched.

In very rare cases where candles are still curing, or need to be made for your order, they may take 5-9 days to be dispatched. You will be notified by email as soon as possible if this is the case.